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SHIPPING POLICY

1. Currently the country we can deliver to is the United States. (Does not ship to Hawaii, Alaska, or Puerto Rico)

We always try our best to make every shipment on time to ensure that we provide our customers with the best shopping experience.

 

** Note:

2. How long will it take to receive the goods after payment?

( 1 ) Order processing time: Usually 2~3 working days.

It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service. Generally, orders are shipped within 2-3 working days of order confirmation/payment. Orders made on the weekends might experience delays.
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we ensure shipment delays will be kept to a minimum.

( 2 ) Shipping time: usually 8~10 working days.

In general, the estimated delivery time is only 10~13 working days (including order processing time). Due to COVID-19, delivery time may be longer.

 

Below are the SNK MVSX series product shipping details.

Title* Country Estimated Delivery Time Shipping Cost/PCS Courier
SNK MVSX Home Arcade with 50 Pre-loaded SNK Classic Games USA 10-13 working day 0 FedEx
MVSX Home Arcade Combo, Machine with Base USA 10-13 working day 0 FedEx
SNK MVSX Arcade DIY Base USA 10-13 working day $15 FedEx
SNK MVSX Combo with Adjustable Riser USA 10-13 working day 0 FedEx
SNK MVSX Bundle and Riser with 50 Pre-loaded SNK Classic games USA 10-13 working day 0 FedEx
MVSX Adjustable Riser with two heights: 5.9/ 9.8 inches USA 10-13 working day 0 FedEx
MVSX Arcade Stool USA 10-13 working day 0 FedEx
SNK MVSX Bundle with 50 Pre-loaded SNK Classic games USA 10-13 working day 0 FedEx
Terry Bogard Shaking Head Doll, The King of Fighters USA 10-13 working day 0 FedEx
SNK  one joystick console ASP  with 20 NEOGEO games USA 10-13 working day $10 FedEx
UNICO Retro Arcade FUN R1 with 44 Pre-loaded SNK Classic Games USA 10-13 working day $10 FedEx
ULM17  17 inch Phoenix  Arcade CRT Replacement LCD Monitors USA 10-13 working day $20 FedEx
ULM19  19 inch Phoenix Arcade CRT Replacement LCD Monitors USA 10-13 working day $20 FedEx

Below are the figures for product shipping details.

Title* Country

 Estimated Delivery Time

Shipping Cost/PCS

Courier
SNK GENUINE AUTHORIZATION · SHU HIKO "THE KING OF FIGHTERS 14" MAI SHIRANUI USA

7 working days by Air

 

By Air: $227

 

FedEx
SNK GENUINE AUTHORIZATION UNIQUE ART "THE KING OF FIGHTERS '97" ATHENA ASAMIYA,1/4 SCALE FIGURE USA

7 working days by Air

 

By Air: $356

 

FedEx
SNK GENUINE AUTHORIZATION · UNIQUE ART "THE KING OF FIGHTERS 2002UM" MAI SHIRANUI, 1/4 SCALE FIGURE USA

7 working days by Air

By Air: $356

 

FedEx
SNK GENUINE AUTHORIZATION · UNIQUE ART LARGE COLLECTIBLE STATUE KULA · DIAMOND, 1/4 SCALE FIGURE USA

7 working days by Air

By Air: $356

 

FedEx
SNK MVSX Bundle and Riser with 50 Pre-loaded SNK Classic games USA

7 working days by Air

By Air: $227

 

FedEx
UNIQUE ART "STREET FIGHTER V" AUTHORIZED STATUE CHUN-LI VS VEGA, 1/6 SCALE FIGURES USA

7 working days by Air

By Air: $227

 

FedEx
SNK GENUINE AUTHORIZATION SHU HIKO SAMURAI SOUL XIAO AUTHORIZED STATUE NAKORURU, 1/6 SCALE FIGURES USA

7 working days by Air

By Air: $227

 

FedEx
UNIQUE ART "STREET FIGHTER V" RYU VS. M.BISON, 1/6 SCALE FIGURES USA

7 working days by Air

By Air: $227

 

FedEx

UNiQUE ART "SNK Goddess Smash Bros." Genuine Collectible Statue SHERMIE 1/4

USA

7 working days by Air

By Air: $356

FedEx

 

3. Tracking.

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 24 to 48 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

 

4. Delivery Time Exceeded

International shipping might experience delays due to covid-19. If your order is delayed, please contact us via email at support@snkmvsx.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

 

5. Order Cancellations

  • We can cancel the order for you if you contact us in time after your purchase. If your payment is finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money. (you’ll be automatically refunded on your original payment method, and Refunds will arrive in your account within 2-10 working days)
  • Orders can't be canceled once the parcel is shipped out.

Which products can I buy with free shipping?

Our free shipping products in the US are SNK MVSX Home Arcade with 50 Pre-loaded SNK Classic Games,  MVSX Home Arcade Combo, Machine with Base,  SNK MVSX Combo with Adjustable Riser, SNK MVSX Bundle and Riser with 50 Pre-loaded SNK Classic games, MVSX Adjustable Riser with two heights: 5.9/ 9.8 inches, MVSX Arcade Stool, SNK MVSX Bundle with 50 Pre-loaded SNK Classic games, Terry Bogard Shaking Head Doll, The King of Fighters.

How do I know my package has shipped and is on its way?

When your order is placed, you will receive an automatic confirmation email. Your order will be processed and when it's ready to leave our warehouse you will receive a second email with tracking information for your shipment. If you require any further information feel free to contact support@snkmvsx.com

 

When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notified by email if the anticipated release date has changed or when your product has shipped. 

 

Taxes, Customs, & Duties  

Shipping internationally does mean that you may be required to pay customs and import duties, tariffs, and taxes If the package is checked by your country's customs office when the item arrives in your country. Please email us at support@snkmvsx.com to request the customs invoice.

 

If you have any other questions, please get in touch with us, and we will be happy to answer your questions.

Email:support@snkmvsx.com 

Call us: +86 189 0247 6836