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SHIPPING POLICY

We strive to provide you with services of the highest standard!

Please find your countrybelow for shipping chargesand timeframes. we are commited to working with our courier partners to expand our delivery coverage to more regionsand optimize our delivery experience. We appreciate your understanding and support in this matter.

 

1. How long will it take to receive the goods after payment?

( 1 ) Order processing time: Usually 1 working days.

It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service. Generally, orders are shipped within 24 hours of order confirmation/payment. Orders made on the weekends might experience delays.

( 2 ) Shipping time: usually 1 working days.

In general, the estimated delivery time is only 3~5 working days (US ONLY)(Including order processing time).  

Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we ensure shipment delays will be kept to a minimum.

 

DOMESTIC (WITHIN THE UNITED STATES):

(Does not ship to Hawaii, Alaska, or Puerto Rico)

Title* Estimated Delivery Time Shipping Cost/PCS calculated based on the region Courier
SNK MVSX Home Arcade with 50 Pre-loaded SNK Classic Games 3-5 business days $15 FedEx
MVSX Home Arcade Combo, Machine with Base 3-5 business days $20 FedEx
SNK MVSX Arcade DIY Base 3-5 business days $15 FedEx
MVSX Adjustable Riser with two heights: 5.9/ 9.8 inches 3-5 business days $10 FedEx
SNK MVSX Combo with Adjustable Riser 3-5 business days $30 FedEx
SNK MVSX Full Bundle Set with Riser and Stool 3-5 business days $30 FedEx
MVSX Arcade Stool 3-5 business days 0 FedEx
SNK MVSX Bundle with 50 Pre-loaded SNK Classic games 3-5 business days $20 FedEx
Terry Bogard Shaking Head Doll, The King of Fighters 3-5 business days 0 FedEx
SNK  one joystick console ASP  with 20 NEOGEO games 3-5 business days $10 FedEx
UNICO Retro Arcade FUN R1 with 44 Pre-loaded SNK Classic Games 3-5 business days $10 FedEx
ULM17  17 inch Phoenix  Arcade CRT Replacement LCD Monitors 3-5 business days $20 FedEx
ULM19  19 inch Phoenix Arcade CRT Replacement LCD Monitors 3-5 business days $20 FedEx
ULM26  26 inch Phoenix Arcade CRT Replacement LCD Monitors 3-5 business days $20 FedEx
Neogeo Mini International Version 3-5 business days 0  
VISCO Mini Arcade Bartop 3-5 business days 0  
UNICO MVS MINI Arcade Combo 3-5 business days 0  
UNICO MVS Mini Arcade Deluxe  3-5 business days 0  
UNICO MVS MINI Arcade  3-5 business days 0  
UNICO MINI GAMEPAD  3-5 business days 0  

 

INTERNATIONAL (OUTSIDE THE UNITED STATES):

International currency settlement outside the United States are calculated in U.S. dollars, the price of free shipping will have real-time exchange rate error, have been dealt with of course the exchange rate shall prevail.

 

European Union:

Germany, Italy, France, Spain, Austria.

Final settlement in EUR:

Title* Estimated Delivery Time Shipping Cost/PCS calculated based on the region Courier
SNK MVSX Home Arcade with 50 Pre-loaded SNK Classic Games 5-8 business days €20 FedEx
MVSX Home Arcade Combo, Machine with Base 5-8 business days €20 FedEx
SNK MVSX Arcade DIY Base 5-8 business days €15 FedEx
MVSX Adjustable Riser with two heights: 5.9/ 9.8 inches 5-8 business days $10 FedEx
SNK MVSX Combo with Adjustable Riser 5-8 business days €25 FedEx
SNK MVSX Full Bundle Set with Riser and Stool 5-8 business days €30 FedEx
MVSX Arcade Stool 5-8 business days €10 FedEx
SNK MVSX Bundle with 50 Pre-loaded SNK Classic games 5-8 business days €25 FedEx
Terry Bogard Shaking Head Doll, The King of Fighters 5-8 business days 0 FedEx
SNK  one joystick console ASP  with 20 NEOGEO games 5-8 business days €10 FedEx
UNICO Retro Arcade FUN R1  5-8 business days €12 FedEx
ULM17  17 inch Phoenix  Arcade CRT Replacement LCD Monitors 5-8 business days €20 FedEx
ULM19  19 inch Phoenix Arcade CRT Replacement LCD Monitors 5-8 business days €20 FedEx
ULM26  26 inch Phoenix Arcade CRT Replacement LCD Monitors 5-8 business days €20 FedEx
Neogeo Mini International Version 5-8 business days €10 FedEx
VISCO Mini Arcade Bartop 5-8 business days €20 FedEx
UNICO MVS MINI Arcade Combo  5-8 business days €10 FedEx
UNICO MVS Mini Arcade Deluxe  5-8 business days €10 FedEx
UNICO MVS MINI Arcade  5-8 business days €8 FedEx
UNICO MINI GAMEPAD  5-8 business days €5 FedEx

 

European Union:

Ireland,Portugal,Belgium ,Switzerland, Denmark ,Finland,Lithuania,Netherlands,Poland,Sweden.

Final settlement in EUR:

Title* Estimated Delivery Time Shipping Cost/PCS calculated based on the region Courier
Neogeo Mini International Version 5-8 business days €10 FedEx
VISCO Mini Arcade Bartop 5-8 business days €25 FedEx
UNICO MVS MINI Arcade Combo  5-8 business days €15 FedEx
UNICO MVS Mini Arcade Deluxe  5-8 business days €15 FedEx
UNICO MVS MINI Arcade  5-8 business days €12 FedEx
UNICO MINI GAMEPAD  5-8 business days €5 FedEx

 

United Kingdom

Title* Estimated Delivery Time Shipping Cost/PCS calculated based on the region Courier
SNK MVSX Home Arcade with 50 Pre-loaded SNK Classic Games 5-8 business days £20 Standard Shipping
MVSX Home Arcade Combo, Machine with Base 5-8 business days £20 Standard Shipping
SNK MVSX Arcade DIY Base 5-8 business days £15 Standard Shipping
MVSX Adjustable Riser with two heights: 5.9/ 9.8 inches 5-8 business days £10 Standard Shipping
SNK MVSX Combo with Adjustable Riser 5-8 business days £25 Standard Shipping
SNK MVSX Full Bundle Set with Riser and Stool 5-8 business days £30 Standard Shipping
MVSX Arcade Stool 5-8 business days £10 Standard Shipping
SNK MVSX Bundle with 50 Pre-loaded SNK Classic games 5-8 business days £25 Standard Shipping
Terry Bogard Shaking Head Doll, The King of Fighters 5-8 business days 0 Standard Shipping
SNK  one joystick console ASP  with 20 NEOGEO games 5-8 business days £10 Standard Shipping
UNICO Retro Arcade FUN R1  5-8 business days £12 Standard Shipping
ULM17  17 inch Phoenix  Arcade CRT Replacement LCD Monitors 5-8 business days £20 Standard Shipping
ULM19  19 inch Phoenix Arcade CRT Replacement LCD Monitors 5-8 business days £20 Standard Shipping
ULM26  26 inch Phoenix Arcade CRT Replacement LCD Monitors 5-8 business days £20 Standard Shipping
Neogeo Mini International Version 5-8 business days £10 Standard Shipping
VISCO Mini Arcade Bartop 5-8 business days £20 Standard Shipping
UNICO MVS MINI Arcade Combo  5-8 business days £10 Standard Shipping
UNICO MVS Mini Arcade Deluxe  5-8 business days £10 Standard Shipping
UNICO MVS MINI Arcade  5-8 business days £8 Standard Shipping
UNICO MINI GAMEPAD  5-8 business days £5 Standard Shipping

 

Canada

Title* Estimated Delivery Time Shipping Cost/PCS  Courier
UNICO MVS MINI Arcade Combo  5-8 business days  CA$ 20 Standard Shipping
UNICO MVS Mini Arcade Deluxe  5-8 business days CA$ 20 Standard Shipping
UNICO MVS MINI Arcade  5-8 business days CA$ 15 Standard Shipping
UNICO MINI GAMEPAD  5-8 business days CA$ 10 Standard Shipping

 

Australia

Title* Estimated Delivery Time Shipping Cost/PCS  Courier
UNICO MVS MINI Arcade Combo  5-8 business days  AU$ 30 Standard Shipping
UNICO MVS Mini Arcade Deluxe  5-8 business days AU$ 30 Standard Shipping
UNICO MVS MINI Arcade  5-8 business days AU$ 25 Standard Shipping
UNICO MINI GAMEPAD  5-8 business days AU$ 15 Standard Shipping

 

Singapore

Title* Estimated Delivery Time Shipping Cost/PCS  Courier
UNICO MVS MINI Arcade Combo  3-5 business days SGD  15 Standard Shipping
UNICO MVS Mini Arcade Deluxe  3-5 business days SGD  15 Standard Shipping
UNICO MVS MINI Arcade  3-5 business days SGD  12 Standard Shipping
UNICO MINI GAMEPAD  3-5 business days SGD  6 Standard Shipping
VISCO Mini Arcade Bartop 3-5 business days SGD  20 Standard Shipping
ULM26/19/ 17 inch Phoenix  Arcade CRT Replacement LCD Monitors 3-5 business days SGD  26 Standard Shipping

 

Japan:

Title* Estimated Delivery Time Shipping Cost/PCS  Courier
UNICO MVS MINI Arcade Combo  2-3 business days JPY1800 Standard Shipping
UNICO MVS Mini Arcade Deluxe  2-3 business days JPY1800 Standard Shipping
UNICO MVS MINI Arcade  2-3 business days JPY1500 Standard Shipping
UNICO MINI GAMEPAD  2-3 business days JPY800 Standard Shipping
SNK  one joystick console ASP  with 20 NEOGEO games 2-3 business days JPY800 Standard Shipping
VISCO Mini Arcade Bartop 2-3 business days JPY3000 Standard Shipping
ULM26/19/ 17 inch Phoenix  Arcade CRT Replacement LCD Monitors 2-3 business days JPY2500 Standard Shipping

Taiwan: 

Title* Estimated Delivery Time Shipping Cost/PCS  Courier
UNICO MVS MINI Arcade Combo  2-3 business days NT$188 Standard Shipping
UNICO MVS Mini Arcade Deluxe  2-3 business days NT$188 Standard Shipping
UNICO MVS MINI Arcade  2-3 business days NT$156 Standard Shipping
UNICO MINI GAMEPAD  2-3 business days NT$0 Standard Shipping
SNK  one joystick console ASP  with 20 NEOGEO games 2-3 business days NT$80 Standard Shipping
VISCO Mini Arcade Bartop 2-3 business days NT$1300 Standard Shipping
ULM26/19/ 17 inch Phoenix  Arcade CRT Replacement LCD Monitors 2-3 business days NT$1500 Standard Shipping

 

2. Tracking.

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 24 to 48 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

 

3. Delivery Time Exceeded

If your order is delayed, please contact us via email at support@snkmvsx.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

 

4. Order Cancellations

  • We can cancel the order for you if you contact us in time after your purchase. If your payment is finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money. (you’ll be automatically refunded on your original payment method, and Refunds will arrive in your account within 2-10 working days)
  • Orders can't be canceled once the parcel is shipped out.

 

How do I know my package has shipped and is on its way?

When your order is placed, you will receive an automatic confirmation email. Your order will be processed and when it's ready to leave our warehouse you will receive a second email with tracking information for your shipment. If you require any further information feel free to contact support@snkmvsx.com

 

When will my pre-order ship?

Pre-ordered products will ship when the product becomes available. You will be notified by email if the anticipated release date has changed or when your product has shipped. 

 

Taxes, Customs, & Duties  

Shipping internationally does mean that you may be required to pay customs and import duties, tariffs, and taxes If the package is checked by your country's customs office when the item arrives in your country. Please email us at support@snkmvsx.com to request the customs invoice.

 

OTHER INTERNATIONAL

Other countries that are not in the table are not unavailable for shipping, please check with us if we can reach them before completing your order. we are committed to working with a wider range of logistics partners to expand our delivery coverage and service. Thank you for your understanding. 

 

If you have any other questions, please get in touch with us, and we will be happy to answer your questions.

Email:support@snkmvsx.com 

Call us: +1 213 729 7556(TEXT ONLY)